Thank you so much for your understanding and patience with us while we provide curbside service! At this point in time we will be transitioning to partial curbside. There will still be many services that will be provided remotely to limit contact and to keep our clients and staff safe during the Covid-19 Pandemic.
Prescription medication and food pickup will still be done using the in-place curbside process. You may call us at 616-363-3831 and we will prepare your prescription and schedule a pick-up time. When you arrive we will bring it out to your vehicle.
Most vaccine appointments will still be done remotely. However, some pets being seen for significant medical concerns may request an in-person visit. At Veterinarian discretion and approval, some clients will be brought into the building to facilitate quality care. This is why you may see others coming in with their pets. Any pet owners coming inside for an appointment will be required to wear a mask in an appropriate manner.
We apologize if you have been asked to return to your vehicle. We too, hope that all clients will soon be able to come inside for in-person service.